On December 1, 2023 Kamehameha Federal Credit Union (KFCU) officially merged with Hawaiian Financial Federal Credit Union (HIFICU). Over these past several months and the coming months, we will work diligently to make the merger with HIFICU as smooth a transition as possible. There will be a few changes, such as account numbers and procedures, but we are confident that these changes will be beneficial to everyone....
On December 1, 2023 Kamehameha Federal Credit Union (KFCU) officially merged with Hawaiian Financial Federal Credit Union (HIFICU). Over these past several months and the coming months, we will work diligently to make the merger with HIFICU as smooth a transition as possible. There will be a few changes, such as account numbers and procedures, but we are confident that these changes will be beneficial to everyone
On February 2, 2024 you will be able to transact at any HIFICU location.The KFCU office located at Kamehemeha shopping center will no longer be open for transactions. You will be able to complete your transactions at any of the other 9 Oahu locations or at the King Street location conveniently located 1.5 miles away in Kalihi. To learn more about the other convenient locations, click here.
You can also continue to use the handy Shared Branching network to conduct transactions. Shared Branching is a convenient service where 70+ Hawaii participating credit unions and over 5,600 throughout the country, allow members to conduct basic transactions at their outlets. To familiarize yourself with the service please refer to page 11 for branches and available transactions. Please remember, you will need to know your account number and have a valid ID in order to perform transactions at another credit union in the Shared Branching network.
Also, starting February 2nd, you may also sign up for online banking to conduct your credit union business at any time. Please visit HIFICU.com to sign up as a new user. Please note you will need to use your new account number and use the social security number from the member listed first (primary) on your account.
Here are some important HIFICU numbers for your reference:
| Main Branch | (808) 832-8700 |
| Lost or Stolen MasterCard Debit Card | (833) 933-1651 |
| Audio Response | (800) 442-1739 |
| Lost or Stolen VISA Credit Card | (866) 604-0381 |
| Loan Department | (808) 832-8740 |
| Merger Hotline | (808) 842-9660 |
Just another reminder: Your KFCU share drafts and debit cards should be destroyed on February 2, 2024. If you use these services, HIFICU will send out replacements in the middle of January.
KFCU employees have been working diligently to ensure a smooth transition. They can now concentrate on learning the new processes involved in serving you as they join the HIFICU ohana. We appreciate your caring concern for us when you first learned of the merger. Now, we look forward to your continued support as we help to build a brighter future for all our members. If you have any concerns or difficulty with the conversion, please reach out to us on the Merger Hotline (808) 842-9660 or email info@hificu.com for assistance.
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