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How to Spot a Fake Fraud Text

Remember - HIFICU will never ask you for your debit card number, PIN, CVV, or SSN. Do not give any of this information out via phone, e-mail, or text.


SCAMMER TEXT MESSAGE:

Scammer Text Message: Please verify if you authorized a denied charge for $504.26 at (APPLESTORE) today. Reply Yes/No. Msg & Data Rates May Apply.
  • Text did not come from a verified Fraud Alert number.

  • Text does not identify the card that was used to make the purchase.

 

DO NOT respond to this text. Report immediately to HIFICU at (808) 832-8700 or e-mail at info@hificu.com






VERIFIED TEXT MESSAGE:

Verified text message: FreeMsg: HawaiianFinFCU Fraud Ctr: 18559611602 Case 10505257 Did you attempt $962.29 at BESTBUY.COM with card x1234? Reply YES or NO. Opt Out reply STOP
  1. The text was sent by 86975, which is the verified Short Code for Fraud Alerts for HIFICU Debit Cards.

  2. Fraud Prevention Services Phone #: 1-855-961-1602.

  3. Case Reference # - When you call the Fraud Prevention Services number, you can provide the Case # to pull up this specific transaction.

  4. Identifies the debit card that was used to make the purchase.